Joanne Guiraud privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.joanneguiraud.com.
We respect the privacy rights of our online visitors and understand the importance of securing and protecting the information collected about them.
If you do not agree to the following policy you may wish to cease viewing / using this website.
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What information we collect
At Joanne Guiraud we collect personal information about you in order to provide you with the best service and personalised experience.
We gather this information about you when you engage with us and use our Services, including, but not limited to, when you purchase products using our sites, register or complete forms on our sites, submit user-generated reviews, and interact in any social media functions or digital marketing.
The Information that we collect from you includes, but is not limited to:
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Personal information such as your name, date of birth and gender;
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Contact information such as email address, postal address and telephone number;
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Financial information such as credit/debit card numbers;
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Your marketing preferences, including any consents you have given us when you subscribe to our newsletter or set up an online account.
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If you contact us by telephone, email or live chat we may keep a record of that correspondence.
We also collect some information automatically including, but not limited to:
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Information related to the browser, device or operating system you use to access our Services;
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Your IP address, the website you came from, information on actions taken on our Services including but not limited to pages viewed, dated and times of visits, time spent on each page, products viewed, clicked on, added to your basket and purchased.
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How we use this information
We process your personal data, including but not limited to the following purposes:
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To personalise our products and services for you;
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To process and fulfil your order and to provide products & services you have requested;
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To provide customer service care;
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Sending you information about changes to our terms or policies;
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Verifying your identity;
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To prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable law.
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Where you give us your consent, we will use your personal data:
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For direct marketing, to send you newsletters and other promotional material about our Services and to use technologies to check if these have been received and opened to help make our communications relevant to you;
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To place cookies and use similar tracking technologies (as set out in the "Cookies" section and the information provided to you when those technologies are used) to personalise content and advertising for you and to make our content function better;
On other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
If you no longer wish for us to use your personal information for marketing purposes you have an absolute right to opt-out at any time. You can do this by clicking on the unsubscribe link at the bottom of our emails, or by contacting us at info@shaunleane.com.
When you register your personal information with Joanne Guiraud, you consent to the use of your personal data in line with this Privacy Policy. If you are under the age of 18, you must inform a parent or a guardian about our Privacy Policy and obtain their agreement to this before using any of our online services, including, but not limited to, registration with Joanne Guiraud, subscribing to our newsletter or placing an order with us.
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Whom we share this data with
With your consent (where required), we share your personal data with trusted third parties we have engaged to perform business-related functions on our behalf. Including, but not limited to, handling payments, host services, maintain databases, deliver your order, conduct analytics.
In all cases, the third party is acting on Joanne Guiraud’s express instructions and in accordance with this Policy, confidentiality and levels of security.
Without your consent, we share your personal data:
- With third-party platforms such as Facebook or Google to send you targeted advertisements;
- In response to legal process, for example, in response to a court order or a subpoena, law enforcement or government agency's request;
- With third parties, if this will help us to enforce our policies and terms of use, to check for potential illegal activity, to protect the safety of other users of the Services or in response to a legal process;
- If we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets.
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